QUALITY POLICY

InnovCoating – Innovative Coating Technologies, S.A., a company dedicated to the design, development, and manufacture of surface finishing and treatment equipment, the manufacture of components, as well as technical support and specialist maintenance for the equipment supplied, is committed to:

  • Meeting applicable requirements, including customer, legal, regulatory, and standard requirements, ensuring the conformity of its products and services.
  • Promoting continuous improvement, based on the analysis of results, performance indicators, internal audits, risk and opportunity management, and the handling of non-conformities.
  • Ensuring a customer-focused approach, promoting satisfaction and brand loyalty through technical excellence, reliability, and the fulfillment of commitments.
  • Fostering a culture of rigor, competence, and accountability, ensuring the involvement and awareness of employees regarding quality objectives.
  • Ensuring the effectiveness of the Quality Management System, in accordance with the NP EN ISO 9001 standard, through the definition, implementation, monitoring, and continuous improvement of its processes.
  • Creating sustainable value for relevant stakeholders through the continuous development of solutions, technological innovation, and the establishment of partnerships with customers, suppliers, and other stakeholders.

This Quality Policy is communicated, understood, and applied throughout the organization; it is made available to relevant stakeholders and is reviewed periodically as part of the management review process to ensure its continued suitability, effectiveness, and alignment with the company’s strategy.